The INSIDER Summary:
- In a Reddit thread that asked "What did your job want to hide from customers?" multiple former McDonald's employees mentioned "fry carton-pinching."
- They claim that managers would make them "pinch" the carton so it appeared full when it wasn't.
- McDonald's denies this.
Have you ever bought McDonald's fries and finished them much quicker than you thought you would? Former employees claim that there is a reason for that: they allege that McDonald's purposefully cheats its customers out of fries.
In a Reddit thread that asks "What did your job hide from customers?" a popular answer from an alleged former employee — user ExperiMENTALBunny — recalls the unofficial policy of "fry carton-pinching":
"I worked at McDonald's and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn't. I only had 1 customer call me out on it. He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up half way, so I had to give him more fries. I was impressed and embarrassed. It's been 7 years and I can still see his face."
Another Reddit user confirmed this sneaky practice, saying, "I f------ hated that practice and basically refused to do it. Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries."
Unsurprisingly, McDonald's denies that this is true.
"The notion of a secret trick is absolutely false. There are strict procedures in place to ensure that fry boxes and bags are appropriately filled so our customers can enjoy our World Famous Fries to the fullest," Terri Hickey, a spokesperson for McDonald’s, told INSIDER.
However, during our fast food French fry taste test, we counted about 60 fries in our McDonald's carton — the second-highest amount after Five Guys. Plus, their portions are generally large. Unless this "fry carton-pinching" technique is franchise-specific, we did not take note of anything suspicious during our taste test.
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